Remote support

Remote Support

Allow technician to remotely access this computer

This will download the Attended Access application onto your computer. A technician will be able to access and control your computer remotely once you install and provide access permission.

For Mac and Windows computers, download the corresponding option by clicking the button below. For Linux you can select a required package and download.


Download if using Windows


Download if using Mac

Linux - Debian

Download if using Linux – Debian Package

Linux -RPM

Download if using Linux – RPM Package

Linux - SUSE

Download if using Linux – SUSE Package

Linux - Raspeberry Pi

Download if using Linux – Raspberry Pi Package

Steps to get started

  1. Download and install the corresponding Attended Access App on your computer.
  2. Once configured, share the session code with your technician.
  3. Close the session window to disable attended access.
    Your Mac and Windows computer cannot be accessed until you download or run the app again.

*Only individuals with a valid session code, and username and password for this computer will be able to log in. If you are online, you will always receive an on-screen notification when an attempt is made to access your computer.